Repairs

IMPORTANT NOTE: Because we have closed our store and reduced our staff and offerings, we now only service a few brands in which we specialize.

Our Service Policy

The Offshore Store (the Company) is happy to provide troubleshooting and corrective measures related to a suspect unit and/or system. The Company's time and expenses related to such actions are the responsibility of the requesting party (the Customer). Should a problem be found that is covered by the warranty of a party for whom the Company acts as a warranty service provider, the Customer shall be responsible for any portion of the Company's time and expenses not paid by the warranting party.

The following table lists most of the brands that we service.  Please ask us if you have an item from a manufacturer not listed here, as this is not a comprehensive listing.

Manufacturer	Non-Warranty Service	Warranty Service	Alternative Source  .
Alpha Marine Systems	Yes	Yes
Autohelm	Yes	Yes
Balmar	No	No
B&G (Brookes & Gatehouse)	Yes*	Yes*
Datamarine	No	No	DMI Marine
Filtration Concepts	No	No
Fischer Panda	No	No	Selene Yacht Service
Furuno	No	No
Garmin	No	No
Globalstar	No	No
Icom	Yes*	Yes*
JRC	No	No
KVH	Yes*	Yes
Lowrance	No	No
Lewmar	No	No	Sausalito Marine
Magnum	No	No
Mastervolt	No	No
Nobeltec	Yes	No
Nauticomp	No	No
Ocens	No	No
Raymarine	Yes	Yes
Sea Frost	No	No
Sea Recovery	No	No	Yacht Masters NW
Simpson-Lawrence	No	No	Sausalito Marine
Simrad	Yes*	Yes*
Victron Energy	Yes	Yes

*Service for this brand may be limited.

If you would like to have us service your item, you may call or E-mail to arrange a time to drop it by our office, or ship it to our address to the attention of the Service Department.